WORK AT INDIAN CREEK PLAZA
All applications must be submitted to Mari Isaac at: mari@destinationcaldwell.com.
*Applications sent without a cover-letter will NOT be considered
We’re excited that you’re interested in joining the
Destination Caldwell / Indian Creek Plaza team!
NOW HIRING!
Marketing and Communications Specialist (Full-Time)
2026-27 Seasonal Winter Ice-Skating Attendants
2026-27 SeasonalSkate Shoppe Shift Leads Now!
WE ARE LOOKING FOR AMAZING
SKATE SHOPPE ICE RINK ATTENDANT (PART-TIME SEASONAL)
Do you value excellent customer service and being part of a team that creates fun and unique memories for visitors ?
TO APPLY- Send resume via email to events@destinationcaldwell.com. Be sure to reference the job title in the subject line.
The Part-Time Ice Rink and Skate Shop Attendant plays a key role in delivering a safe, welcoming, and enjoyable experience for all guests.
This position involves rotating responsibilities including opening and closing the facility, gate and rink guarding, skate rental returns, and cashier duties.
Attendants are expected to greet guests warmly, enforce facility policies, respond to emergencies per established protocols, and proactively assist with guest concerns.
Strong customer service skills, problem-solving abilities, and a team-oriented attitude are essential for success in this role.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provide hospitality - Making guests feel welcome with kindness, respect, and generosity so lasting memories can be made.
Manage guest ticketing, issue, clean and put away skates
Process cash and card transactions. Count change accurately in accordance with cash handling policy
Sharpen skates
Assist with Plaza maintenance, cleaning and operations
Assist the Shift Lead with opening/closing the facility
Provide information and direction in a positive and friendly manner
Handle phone inquiries
Participate in keeping all areas of the venue and facility neat, clean and safe at all times
Communicate guidelines and rules to the public over the microphone and face to face
Perform gate guard duties:
o Checks wrist bands to verify the purchase of a skate pass before letting guests on the ice
o Enforce rules
o Keeps accurate count of guests within the rink
Other duties as assigned by supervisor
Assist with facility rentals
KEY COMPETENCIES
Excellent customer service skills and strong oral communication skills
High level of ethical standards
Flexible attitude, competent, quick learner
Ability to interact with guests and staff warmly and professionally with a pleasant demeanor
Self-motivated
Must have the ability to stay calm in stressful, fast-paced situations
Experience dealing positively and effectively with conflict resolution
Ice skating experience (a bonus, but not required)
Bilingual (a bonus, but not required)
MINIMUM QUALIFICATIONS
Must be 16 years or older
Be available to work days, nights, weekends and holidays.
Customer service experience
Experience handling cash and POS system
Ability to work outdoors in a variety of environments including but not limited to loud noise around crowds, flashing lights and variable weather conditions.
Ability to stand for extended periods of time on concrete
Ability to work independently
Knowledge of, or willing to quickly learn, about Destination Caldwell and Indian Creek Plaza
Must be willing to submit to background check in accordance with the cash handling policy
Job Type: Part-Time - Posted September 28, 2026 | Closes October 31, 2026
WE ARE LOOKING FOR A TALENTED & ORGANIZED
MARKETING AND COMMUNICATIONS SPECIALIST
Do you enjoy creating engaging content, connecting with audiences, and promoting Downtown Caldwell, Indian Creek Plaza, and the events and experiences that make the greater Caldwell region a true regional destination?
TO APPLY- Send resume via email to Mari Bracke: mari@destinationcaldwell.com.
Be sure to reference the job title in the subject line.
The Marketing & Communications Specialist upholds the Destination Caldwell and Indian Creek Plaza brands and supports their events and destination marketing efforts through consistent social media, timely public communications, accurate digital information, and coordinated marketing campaigns.
This position plans and publishes content, maintains digital marketing channels, supports downtown Caldwell business and agritourism promotions, and tracks campaign performance. Working under the direction of the Marketing & Strategic Partnership Manager, the specialist collaborates with the marketing team to engage residents, businesses, and visitors while maintaining each brand’s identity, voice, and visual standards.
Regular work hours are scheduled Monday through Friday and approved by the manager. Flexibility is required for scheduled evening and weekend events.
ESSENTIAL DUTIES & RESPONSIBILITIES
Manage social media: Plan, write, create, schedule, publish, and monitor content for Destination Caldwell and Indian Creek Plaza social media accounts, maintaining consistent messaging and timely audience engagement. (Instagram, Facebook, YouTube, & TikTok)
Maintain digital information: Publish and update content on Destination Caldwell and Indian Creek Plaza websites (destinationcaldwell.com and indiancreekplaza.com), keeping website information, event calendars, business listings, and promotional links accurate and current.
Coordinate marketing campaigns: Develop campaign calendars, copy, routine promotional graphics, campaign briefs, and planning documents with the marketing team. Coordinate design and video needs, deadlines, and approvals.
Produce public communications: Create monthly public newsletters, quarterly Business Improvement District (BID) newsletters, and promotional emails, press releases, and text alerts as needed.
Support downtown Caldwell and the greater Caldwell agritourism marketing: Coordinate promotional content and communications with BID businesses, community partners, and participating agritourism businesses.
Coordinate outreach and recognition: Support media and influencer outreach, maintain relevant contact lists, and ensure accurate sponsor recognition in assigned marketing content.
Support event storytelling: Coordinate and assist with event content capture, video publishing, and timely recap content, including scheduled evening and weekend assignments.
Track results: Monitor marketing performance, support guest and community surveys, and identify opportunities to improve content and campaigns.
Maintain organized workflows: Keep Monday.com tasks, campaign schedules, marketing assets, approvals, and project records organized and current. Participate in team planning meetings and communicate deadlines, progress, and support needs.
KEY COMPETENCIES
Strong writing, editing, proofreading, and verbal communication skills.
Creative thinking and the ability to develop engaging content that reflects the Destination Caldwell and Indian Creek Plaza brands.
Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
Professional, responsive customer service and the ability to engage positively with online audiences, visitors, and community partners.
Self-motivated, with the ability to work independently and collaborate effectively with the marketing team and other staff.
Adaptability and a willingness to learn new marketing tools, platforms, and processes.
Sound judgment, high ethical standards, and responsible use of AI, images, and digital content.
Ability to interpret basic marketing performance data and apply insights to improve communications and campaigns.
Ability to remain calm under pressure, respond constructively to feedback, and handle public inquiries professionally.
MINIMUM QUALIFICATIONS
Highly adaptable and capable of quickly pivoting in a dynamic environment that encompasses marketing, communications, and hospitality.
Strong writing and communication skills, with the ability to create compelling and clear content for diverse audiences.
Demonstrated eye for design, aesthetics, and visual storytelling, including the effective use of layout, color, typography, and imagery.
Understands current social media marketing trends and content formats and applies them thoughtfully to create engaging content that reflects brand standards and audience interests.
Experience with multi-channel brand advocacy and alignment.
Experience managing social media platforms and email marketing tools.
Familiarity with event coordination and guest services.
Ability to work collaboratively in a team environment while also being self-motivated and capable of working independently.
Flexible schedule to accommodate event-related needs outside typical office hours.
Job Type: Full-Time - Posted October 5, 2026 | Closes: When Filled.